Important Information


Due to the limited availability of adaptive snowboard instructors, we are restricted to how many snowboarding lessons we can provide on our holidays, but we will always try and provide an instructor for the trip that you would like to attend. If you are a snowboarder wanting to join us this season, please talk to a member of our team at the time of reservation.

Weight Restrictions

We will ask for your weight at the time of booking. We will use this information to ensure you are matched with an appropriate instructor and to ensure that you do not exceed any maximum weight limits placed on any of the adaptive equipment. Thank you for your understanding.


Everybody who attends a DSUK Adaptive Snowsport Holiday must be a current member of the charity. We will check your membership status at the time of booking.

If you are not a member or your membership will expire before the trip, we will include this in your invoice. If you are travelling with a carer, family member, or friends we will upgrade your individual membership to Family membership, so that they are also covered.


We work closely with Crystal Ski to provide accessible accommodation and facilities wherever possible. Despite lots of improvements over the years, there may be some parts of resorts or hotels that are not fully accessible. If you have any questions about a particular hotel feature please feel free to contact us


We work closely with Crystal Ski to offer a wide range of destinations which provide accessible accommodation and facilities wherever possible. Despite lots of improvements over the years, there may be some parts of resorts or hotels that are not fully accessible. If you have any questions about a particular hotel feature to contact us

Travel and Airport Assistance

Most of our skiers and snowboarders will travel with the DSUK Representative and all Helpers from London Gatwick.

If you can travel independently (or with your carer/family/friends) it may be possible to fly from an airport nearer to you. This may incur a supplement, please note if you choose to do this there will be no extra assistance and you will meet the rest of the group and DSUK Rep at the hotel when you arrive.


The holiday price includes a transfer from the destination airport to your hotel, we have accessible transfers available on most trips – please let us know at the time of booking if you need an accessible transfer.

Lessons and Snow Schools

Lesson details are included in the resort information.

Some of the weeks offer a ‘half day’ skiing or snowboarding. If lessons are identified as ‘half day’ then you will be skiing or snowboarding in the morning or afternoon, with the remaining time being your own. If you have a preference of morning or afternoon lessons, then please let us know and we will try our best to accommodate this

Passport and Immigration

For trips to Europe, your passport must be valid for at least 3 months after your return to the UK. For USA trips your passport must be valid for at least 6 months after your return date, you will also require an Electronic System for Travel Authorisation(ESTA) to travel. This can be done online, and must be completed before travel.


All participants on DSUK Holidays must have their own travel insurance covering winter sports in their policy. We recommend that you research travel insurance companies before you secure your booking. A copy of the policy will need to be sent to DSUK prior to full confirmation. Please note that we are unable to give any advice on insurance companies, but perhaps ask other skiers and snowboarders on our Facebook page.

Ski /Snowboard Carriage

You are welcome to take your own snowsports equipment if you would prefer. Please advise of this at the time of reservation.


To keep holidays as affordable as possible, we offer shared accommodation as standard. This means that if you are travelling on your own, you will share a twin room with other skiers and snowboarders. Family rooms or single occupancy rooms are available at some hotels, these will incur a supplement and are not guaranteed until we have received confirmation from the resort.

Important booking terms to note

  • We can only guarantee the price held for each trip until 31 October 2023.
  • Terms and Conditions
  • Your trip will not be full confirmed until all forms required are completed and returned to DSUK

Do I need to take a PA or carer?

Our DSUK Helpers are unable to provide any form of personal care. They are very happy to help out at the breakfast buffet, help with your snowboots, guide/assist around the resort etc. However they are not professional carers.

Please read the below, if you answer ‘Yes’ to one or more of these statements you will be required to take a carer on the trip with you.

  • I require help or assistance when going to the toilet
  • I am unable to independently transfer without any special equipment.
  • I require someone to help me throughout the night.
  • I am not able to feed myself independently
  • I need help with washing, bathing and/or getting dressed

Financial assistance for your DSUK Holiday

Several charities and organisations exist with the purpose of enabling disabled people and their families to benefit from a holiday. We have included a sample below:

  1. Get Support - Turn2us
  2. Search for charitable and educational grants - Turn2us
  3. Holiday grants for children and adults with disabilities (
  4. Welcome to Family Holiday Charity | Family Holiday Charity

Financial assistance for Helpers

DSUK continue to be immensely grateful for our generous and passionate volunteer Helpers who give up their time to provide such valuable assistance to our skiers and snowboarders.

If you are thinking about joining us as a volunteer Helper this year, please ask us for information on how we can help you to raise funds to contribute to the cost of your trip.

Frequently Asked Questions (FAQs)

Please refer to our FAQs document on our DSUK website, this can be found with all other 2024 Holiday information.

Holiday enquiry

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